LEGAL ADVERTISEMENT

The website https://www.turismoregiondemurcia.es is owned by INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA, with NIF Q3000763G and registered office at Avda. Juana Jugan, No. 2 (CCT building), postal code 30006, Murcia (Region of Murcia).

You can contact us by phone at (+34) 968 357 761, as well as through our contact form.

The content published on this website is purely informative or educational and may not be up to date. INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA cannot assume any responsibility for possible errors, misuse, inappropriate or unlawful use of the published information. Likewise, within the limits established by law, INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA assumes no responsibility for the lack of truthfulness, completeness, updating, and accuracy of the data or information contained on its web pages, nor for the specific or expected results for the user.

If you detect any errors, please contact us.

The internet pages of INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA may contain links to third-party websites that INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA cannot control. Therefore, INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA cannot assume responsibility for the content that may appear on third-party pages, nor for the information published or provided regarding third-party products, services, or activities that may appear or be offered through this website.

Intellectual and Industrial Property

The texts, images, sounds, animations, audiovisuals, databases, software, and other content included on this website are the exclusive property of INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA or its licensors and are protected by law. Any act of transmission, distribution, assignment, reproduction, storage, or public communication, in whole or in part, must have the express and written consent of INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA or its licensors.

Data Protection

Additionally, to access some of the services that INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA offers through the website, you must provide certain personal data. In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of natural persons regarding the processing of personal data and the free movement of such data, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, we inform you that the data collected through this website, including via cookies or equivalent technologies, will be processed in the systems of INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA or third parties with all legal guarantees.

For more information on how your data is processed, please refer to our Privacy Policy and Cookie Policy.

Use of the Chatbot

This website integrates a free chatbot system that allows users to interact with it to obtain information about activities, experiences, events, travel, accommodations, and other practical tourism-related information in the Region of Murcia. The chatbot operates using Artificial Intelligence, specifically based on ChatGPT by OpenAI, meaning that the user interacts with a pre-trained and configured computer system designed to provide information on the aforementioned topics. Since the system is based on ChatGPT, in the absence of the legal conditions set forth here, the terms of service and privacy policy of OpenAI will apply.

Specifically, the use of the chatbot will be governed by the following conditions, which the user accepts upon using the service. If the user does not accept them, they must refrain from using the chatbot.

• The use of the chatbot is the sole responsibility of the user, who declares to be of legal age and legally capable of assuming the obligations and responsibilities arising from its use. In the case of minors, use must be authorized and will be the responsibility of their parents or legal guardians.
  
  
• The chatbot is intended solely to provide information related to tourism in the Region of Murcia. However, as with any Artificial Intelligence system, the results and information provided may go beyond the intended purposes and depend greatly on how questions are phrased and how the user guides the responses. INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA has conducted tests and verifications to limit chatbot usage, but it cannot guarantee unexpected, unpredictable, or unintended results and will not be liable for any effects, damages, or losses to the user or third parties if the chatbot is not used in accordance with these conditions.
  
  
• The information provided by the chatbot is not necessarily exhaustive, complete, or valid. INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA does not guarantee its accuracy or the suitability of chatbot responses for specific purposes beyond providing general information or guidance. While content moderation is included, responses are not subject to human supervision before being provided to users.
  
  
• The user agrees to use the chatbot solely for the intended purposes outlined in these conditions, in good faith, and in compliance with applicable laws. Specifically, users must not input illegal content or information that infringes on third-party rights, particularly in terms of data protection, honor, privacy, intellectual and industrial property, confidentiality, trade secrets, or any other legal obligations.
  
  
• The use of the chatbot implies that user-inputted data may later be used for training, validation, and improvement of the chatbot. The user acknowledges and accepts that such data, properly dissociated and with appropriate security measures, may be used by Iurban Digital Tourism, S.L., a company with NIF B93470094 and registered office at Calle Steve Jobs 27, Office 9, 29590 Málaga (Spain), to improve the service and optimize responses in the interest of INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA, and that such data will be stored in OpenAI, L.L.C.'s systems, located at 3180 18th St., San Francisco, California 94110 (USA), involving an international data transfer. Conversations will only be stored in the user's browser for thirty days.
  
  
• The chatbot's operation and configuration may be subject to modifications, updates, and improvements. INSTITUTO DE TURISMO DE LA REGIÓN DE MURCIA reserves the right to limit, suspend, or block its functionality.
  
  
• Failure to comply with these conditions will result in the user's expulsion from the chatbot. If potential criminal activity is detected, it will be reported to the relevant authorities.